Return and Refund Policy

Last updated: March 02, 2024

Thank you for shopping at Minority Doll Museum, whether through our website, app, or physical location. We want to ensure your satisfaction with every purchase, and we’ve outlined our policy on returns and refunds below.

Interpretation and Definitions

Interpretation: Capitalized terms used throughout this policy have specific meanings. These definitions apply regardless of whether the terms appear in plural or singular form.

Definitions

  • Application: The software program provided by the Company, named Minority Doll Museum, is downloaded by you on any electronic device.
  • Company: Minority Doll Museum Plus, Inc., located at 5250 International Dr., Suite G14, Orlando, FL 32819.
  • Goods: Items offered for sale through our service.
  • Orders: You make requests to purchase goods from us.
  • Service: Refers to the Application the Website, or both.
  • Website: Minority Doll Museum, accessible from www.minoritydollmuseum.org.
  • You: The individual accessing or using the Company, or the Service, or other legal entity on behalf of which such individual is using or accessing the Service,.

Your Order Cancellation Rights

You have the right to cancel your Order within 30 days without giving any reason.

To exercise your right of cancellation, you must inform us of your decision by:

We will reimburse you no later than 14 days from the day we receive the returned Goods, using the same means of payment as you used for the Order.

Conditions for Returns

To be eligible for a return, Goods must:

  • Have been purchased in the last 30 days
  • Be in the original packaging

The following Goods cannot be returned:

  • Customized or personalized Goods
  • Perishable Goods
  • Health or hygiene-sensitive Goods if unsealed after delivery
  • Goods inseparably mixed with other items after delivery

We reserve the right to refuse returns that do not meet these conditions.

Returning Goods

You bear the responsibility for the expense and risk associated with returning Goods to us. Please dispatch returns to the address specified on the shipping label. We advise utilizing an insured and trackable mail service.

Gifts

In the event that the Goods were designated as a gift and sent directly to you, you will receive a gift credit upon receipt of the returned product. If the Goods were not marked as a gift, the refund will be issued to the gift giver.

Contact Us

If you have any questions about this Refund Policy, feel free to contact us: